Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If a product you purchased does not meet your expectations and is eligible for return, you may request a return under the terms described below.

Return Eligibility

Return requests must be made within 30 calendar days from the date you receive your order.

Conditions for Returns

To qualify for a return, the product must meet the following criteria:

Be unused and in original condition.
Be returned with the original packaging when applicable.
Include all original accessories and components.
Not be altered, damaged, or improperly used.

Returns that do not meet these conditions may be refused.

Non-Returnable Items

The following items are not eligible for return:

Personalized or made-to-order products.
Digital products and downloadable content.
Gift cards.
Clearance or final-sale merchandise.
Products that have been used, installed, modified, or damaged.

Refund Procedure

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method. Refund processing times usually take 5-7 business days, depending on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, incomplete, or contains the wrong product, please keep the product and original packaging intact while we investigate the issue. Contact us promptly at 【请替换：客服邮箱】 to report any problems.

Return Shipping

Return shipping costs are the customer's responsibility, except in cases where the return is due to a defective, damaged, or incorrect product sent by 【请替换：店铺名称】.